01/THE CLIENT

This Finnish video game company is founder of the Habbo Hotel social network and online community, created in 2000.

02/THE CHALLENGE

The well-known video game company needed a comprehensive virtual community communication solution in 11 languages: English > Spanish, Portuguese, French, Italian, Dutch, Turkish, German, Danish, Finnish, Norwegian and Swedish. Their main concern was to achieve an agile work team, able to meet the demanding needs of the video game’s periodic publications. In addition, they required a dynamic and creative translation team that could transmit the philosophy of the community to other markets and speak the language of the player community.

03/THE SOLUTION

In order to meet the client’s needs and prioritise delivery times, N√≥valo has set up a translation and proofreading team for the 11 languages required by the client, as well as a dedicated linguistic coordinator and global project manager, who together keep meticulous control of the processes and pursue constant improvements in working methods. As the collaboration progresses, N√≥valo is able to identify the client’s needs more clearly and is building in customised solutions, such as an online management solution.